Our return policy is designed to offer full transparency and guarantee customer satisfaction. You have a 15-calendar day window from the delivery date to return items for an exchange or refund. To ensure a smooth process, please note the following ba
Our return policy is designed to offer full transparency and guarantee customer satisfaction. You have a 15-calendar day window from the delivery date to return items for an exchange or refund. To ensure a smooth process, please note the following ba
We do offer an option for free returns on eligible items within the United States. At checkout, you can choose to pay a $2.98 Free Returns Fee, which allows you to return those items at no additional cost—your return label will be provided for free.I
We strive to ensure your satisfaction with every purchase. In general, the majority of our items are eligible for return, provided they meet certain criteria. Items must be unused and returned within 15 days from the date of reception. However, it's
If you're waiting for a refund due to a cancellation or return, rest assured that the refunded amount will be returned to the original payment method used for the purchase. Once the refund has been processed, please allow 10-15 business days for the
No, unfortunately, we do not refund original shipping costs. As detailed on our return policy, you receive a refund for the value of the products returned. We recommend checking our return policy and return procedure for specific details on the retur
We offer returns for exchange, store credit, or refund on items purchased in-store. Please note that we do not provide return labels for items purchased in-store to be returned by mail. Before initiating your return, please ensure the following condi
If you’ve made a purchase on our U.S., Canadian, or Mexico website and your order begins with the code U or NY, you can return your item(s) to our NYC physical store for processing. Return Process:. If you are in New York City, you are welcome to vis