When will I receive my exchange?Updated 6 hours ago
If you have requested an exchange through our Return Portal, selected your new item, and already sent back your return — either using your own return label or one downloaded from our website — we will process it as soon as we receive your package.
Once your return has been received and inspected, your exchange will be shipped within a maximum of 7 business days.. Please note that exchanges are always dispatched after the returned items have been checked.
If you need to speed up this process, please contact [email protected], where our team will be happy to provide you with options such as our Fast Return Protocol.
Should you need any further assistance, please don’t hesitate to contact us. We’re here to help with any questions or concerns you may have.