How is my order protected against loss, damage, or theft during shipping?Updated 5 days ago

Meermin has partnered with Extend to provide a seamless shipping protection experience for all orders shipped to the USA and Canada. This service ensures that your package is covered in the event of loss, damage during transit, theft, or porch piracy—at no additional cost to you.

If you encounter any issues with your order being damaged or lost in transit, you may file a claim online 24/7 or by phone at (877) 248-7707 and Extend will promptly assist you. For more information on Extend's Shipping Protection, click here to learn more.

Important: If your package has been marked as “delivered” by the courier but you have not yet received it, please allow 5 days before initiating a claim. This is a standard grace period requested by both Extend and the shipping carriers, as packages may still appear during this time (for example, if they were left with a neighbor, delivered to a mailroom, or scanned as delivered prematurely). If the package has not appeared after the 5-day period, you may proceed with filing a claim here.

The cost of this service is fully covered by Meermin to enhance your shopping experience and provide additional peace of mind.