How is my order protected against loss, damage, or theft during shipping?Updated a month ago

Meermin has partnered with Extend to provide a seamless shipping protection experience for all orders shipped to the USA. This service ensures that your package is covered in the event of loss, damage during transit, theft, or porch piracy—at no additional cost to you.

If you encounter any issues your order being damaged, lost or stolen, you may file a claim online 24/7 or by phone at (877) 248-7707 and Extend will promptly assist you. For more information on Extend's Shipping Protection, click here to learn more.

Please note: If your package has been marked as “delivered” by the courier but has not yet been received, we kindly ask that you allow 3-5 days for it to appear. It may have been left with a neighbor or placed in a mailroom. If the package is still missing after this period, you may proceed with filing a claim here.

This cost of this service is fully covered by Meermin to enhance your shopping experience and provide peace of mind.